AO.com Discount Codes for May 2026
Save with our 15 verified AO.com promo codes
AO.com price match guarantee – find it cheaper and they will match it within 7 days of delivery
AO.com FAQs
- Add your chosen products to your basket on ao.com.
- Work through any delivery, installation, or removal options as prompted.
- In your basket, scroll down and click the text that reads "I have a discount code".
- A box will appear. Enter your code and click Apply.
- Your basket total will update to reflect the discount.
- Click Go to checkout to complete your order.
Only one discount code can be used per transaction. Unique codes received by email must be used online, not by phone.
If you find an identical product at a lower total price (including delivery) at a major UK competitor, AO will match it.
You can call 0161 470 1100 before placing your order to secure the lower price, or submit a claim through My Account within 7 days of receiving your item if you spot it cheaper afterwards.
The guarantee covers competitors' sale prices too, which is an important detail. Most price match policies exclude sales at rival retailers, so this is worth knowing if you see an identical model discounted elsewhere.
AO Five Star is AO's annual membership programme, costing £39.99 a year. It can be added to your basket at checkout alongside any product order. Benefits include:
- Free unlimited delivery on all orders (including next-day where available)
- Free Unpack service for large appliances
- Free Remove and Recycle on qualifying orders
- Extended 100-day returns
- Weekly exclusive Star Deals emailed directly
- Member-only pricing across the product range
- Access to exclusive competitions and giveaways.
Star Deals are limited to one per member per week, so they are worth engaging with regularly rather than banking for a large order.
Standard customers have 30 days to return an order. Five Star members get 100 days.
Next-day delivery is available seven days a week. For non-members, it starts at £5. A before-midday slot costs £10 and a four-hour delivery window from £20. Five Star members get free next-day delivery as standard, with timeslot upgrades available for a small extra charge.
Smaller items are available for free Click and Collect from over 7,000 UK locations.
Select products on the AO site are eligible for trade-in when you buy a replacement in the same category. You cannot trade in a washing machine against a fridge freezer, but you can trade a washing machine against a washing machine.
Enter your old product's details on ao.com to receive a valuation. If you accept, AO collects the old appliance free of charge on the same day your new one is delivered. The trade-in value is paid directly to your bank account within 40 days of delivery. It arrives as cash rather than a discount code, which is useful to know if you are budgeting across the full purchase cost.
Remove and Recycle is available when you buy a new appliance from AO. Your old one is collected on the same day as delivery and taken to AO's own recycling facility. For Five Star members, this service is free. Non-members can add it for a charge.
Collect and Recycle is a standalone service. You do not need to buy a new appliance to use it. Simply add it to your basket on its own and AO will come and collect your old appliance for responsible recycling. This is useful if you have an old appliance sitting unused that you want to dispose of properly without buying a replacement.
How to Save at AO
Start with the newsletter for £10 off your first order
Signing up to AO emails gives you £10 off your first order over £299. For a large appliance purchase, that threshold is easy to clear and the discount applies automatically once you sign up.
The newsletter also delivers early access to sale announcements, weekly Star Deal notifications, and brand-specific offer alerts before they go public.
Work out whether Five Star membership pays for itself on your next order
At £39.99 a year, Five Star membership covers its cost quickly if you are buying a large appliance or planning multiple purchases. Free next-day delivery alone, which costs from £5 per order for non-members, recoups the membership fee within eight orders. The real calculation shifts when you factor in what you would otherwise pay for Remove and Recycle and extended returns.
For someone buying a single large appliance, adding Five Star at checkout is worth doing if the cost of delivery plus removal would otherwise exceed £39.99. For anyone who buys electrical goods more than a few times a year, the membership pays for itself in delivery savings alone before any member pricing or Star Deals are factored in.
Use the Price Match Guarantee before and after you buy
AO’s commitment to match competitors including during sales is stronger than most retailers’ price match policies. Before buying, it is worth quickly checking whether Currys, John Lewis, or Very has the same model at a lower total price. If they do, call AO before ordering to secure the match.
If you miss this and the price drops within seven days of receiving your item, the My Account route lets you claim the difference retrospectively. Given how frequently appliance prices shift during promotional periods, the post-delivery window is genuinely useful to set a reminder for.
Look at bundle deals for kitchen and laundry upgrades
When you need more than one appliance, pairing compatible items unlocks savings that are not available on individual purchases. AO runs brand-specific bundle deals throughout the year, with examples including savings on washing machine and tumble dryer pairs from the same manufacturer, and TV and soundbar combinations.
On larger kitchen refits where multiple appliances are being replaced, the cumulative saving from bundles can be significant compared to buying each item separately across different orders.
Trade in your old appliance to reduce the cost of upgrading
If the product you are buying has a trade-in option, getting a valuation before you commit to the order is worth doing. The valuation is provided online before you add to basket, so you can factor it into your total cost calculation.
The old appliance is collected free at delivery and the cash arrives in your bank within 40 days, which effectively reduces the net price of the new purchase once the trade-in value is applied.
Check the clearance section before buying at full price
AO’s clearance section regularly carries up to 50% off on top of already-reduced prices. Products in clearance are brand new with a manufacturer’s warranty and may include last season’s models or end-of-line stock where the specification is comparable to current equivalents.
For categories like washing machines, tumble dryers, and dishwashers where the technology is mature, clearance stock often represents the best price per feature available on the site.
Time major purchases around key sale windows
AO runs its most significant promotions at Black Friday and Boxing Day, when discounts across large appliances, TVs, and audio equipment can reach 30% or more. If a large appliance is not an urgent purchase, planning around one of these windows and combining the sale price with a trade-in and Five Star membership can produce the lowest possible total cost.
Brand-specific promotions also run throughout the year, often tied to product launches or manufacturer clearances. Signing up to the newsletter is the most reliable way to catch these when they are announced, as brand codes are typically time-limited.
AO’s Approach to Appliance Retail
At first glance AO competes on the same ground as Currys and John Lewis on large appliances. The differences lie in the infrastructure built around the purchase rather than just the product listing.
The recycling operation is genuinely substantial. AO’s in-house recycling facility processes appliances at scale, handling everything from metals to insulation foam for reprocessing. The Collect and Recycle service, which lets you dispose of an old appliance without buying anything, is a practical benefit for anyone sitting on an old machine they cannot easily transport to a recycling centre. It is also unusual: most retailers will only collect an old appliance if you are buying a replacement through them.
The 100-day return window for Five Star members is meaningfully different from standard retail. Thirty days is the industry norm. Doubling that to 100 days matters for large appliances, where issues can take time to surface and the inconvenience of an early return is high. For something like a washing machine or range cooker, having three months to assess performance before committing to keeping it shifts the risk of the purchase considerably.
AO’s Trustpilot position reflects consistent delivery execution. Of the UK’s major electrical retailers, AO has the highest volume of five-star reviews, with 95% of reviews rated four stars or above. For large appliance purchases where the delivery experience (timing, installation, removal of old appliance) is almost as important as the product itself, that track record carries weight.